Privacy Policy

At ca77, the privacy and security of our players is a responsibility we take seriously. This Privacy Policy explains what personal information we collect when you use the ca77 platform, how that information is used, how it is stored, and what rights you have over your own data. By creating an account or continuing to use ca77.club, you acknowledge that you have read and understood this policy. We encourage all players — particularly those in Dhaka, Chittagong, Sylhet, and across Bangladesh — to read this document in full before engaging with our platform. If you have any questions about how your data is handled, you may reach us at [email protected] at any time.

1. Information We Collect

When you register and use ca77, we may collect the following categories of personal information. This data is collected directly from you when you sign up, make deposits or withdrawals, or contact our support team. We may also collect certain technical data automatically when you access our platform.

• Identity information: full name, date of birth, and nationality — required for age verification (21+ only) and responsible gaming compliance.
• Contact details: email address and phone number — used to verify your account, send transaction confirmations, and deliver important security notifications.
• Financial data: transaction history, deposit and withdrawal records related to bKash, Nagad, Rocket, Upay, Visa, and Mastercard — retained for payment processing and fraud prevention.
• Technical data: IP address, device type, browser version, operating system, and session activity — used to maintain platform security and improve your experience.

2. How We Use Your Information

The personal information we collect is used exclusively to operate and improve the ca77 platform for players in Bangladesh and beyond. Specifically, we use your data to: create and manage your player account; process deposits and withdrawals through bKash, Nagad, Rocket, and card networks; verify your age and identity as required for 21+ compliance; detect and prevent fraudulent transactions, money laundering, or abuse; personalise your gaming experience by recommending relevant slots, cricket betting markets, or casino games; send transactional emails (deposit confirmations, withdrawal receipts, password resets); notify you about significant changes to our platform, terms, or this privacy policy; and respond to customer support queries. We do not use your data for unsolicited commercial marketing without your explicit consent. We do not profile players based on religion, ethnicity, or political affiliation.

3. Data Sharing and Disclosure

ca77 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may, however, share limited and necessary information with trusted service providers who assist us in delivering our platform — such as payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification partners, and server infrastructure providers. All third-party partners are contractually obligated to handle your data in accordance with strict confidentiality standards and may not use your data for any purpose other than the specific service they provide to ca77. We may also disclose your data if legally required to do so by a valid court order or regulatory authority, or where disclosure is necessary to protect the safety of our platform and its users.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal and operational obligations. Financial transaction records may be kept for a longer duration as required by applicable payment processing and anti-money laundering standards. When your data is no longer needed, it is securely deleted or anonymised. You may request early deletion of your personal data by contacting our support team at [email protected] — we will review and process all such requests within a reasonable timeframe, subject to any legal obligations that require us to retain specific data.

5. Cookies and Tracking

ca77 uses cookies and similar tracking technologies to ensure the platform works correctly and to improve your experience. We use two categories of cookies: essential cookies (required for the site to function — session management, security tokens, and user authentication) and analytics cookies (used to understand how players interact with different parts of the platform, helping us improve navigation, game discovery, and page performance). We do not use advertising tracking cookies or sell behavioural data to ad networks. You can manage cookie preferences through your browser settings. Disabling essential cookies may impact your ability to log in or use the platform normally.

6. Your Rights and Contact

Frequently Asked Questions

Does ca77 sell my personal data to third parties?

No. ca77 never sells, rents, or trades your personal information to third-party advertisers, data brokers, or marketing agencies. Your data is only shared with essential service partners (such as payment processors) who are contractually bound to protect it.

How can I request deletion of my personal data?

You can request deletion of your personal data by emailing our support team at [email protected]. We will review your request and process it within a reasonable timeframe. Note that certain financial records may be retained as required by applicable regulations.

Is my payment information safe when using bKash or Nagad?

Yes. All financial transactions on ca77 — including bKash, Nagad, Rocket, and Upay — are processed through encrypted, secure channels. We do not store full payment credentials on our servers. Transaction data is retained only as required for payment reconciliation and fraud prevention.

Does ca77 collect data from players under 21?

No. ca77 is strictly a 21+ platform. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that a minor has submitted personal data, that data is promptly deleted and the account is suspended.